FAQ

You can read more about the page going abroad. You can also contact  your current institution and get in contact with them.

First check which universities have an agreement with your home university. Then, for information about your potential host university, you can search for the university and there you can find information about its Disability Office, services and adjustments, housing and much more. You can also visit the country pages of your host country, to see what is available in terms of regulations, support services and other things.

Yes there are. In the Erasmus+ Programme there is a separate “inclusion support” (the name might change in the near future) which can cover costs for, for example, the following (list non-exhaustive):

• adapted accommodation
• travel assistance
• medical attendance
• supportive equipment
• adaption of learning material
• an accompanying person

You can read more about these at Going abroad,  country pages and see what kind of grants may be available there. Do not forget to apply for the grants well in advance.

This grant is based on real-costs, which means that it can potentially cover all the extra costs incurred to support your mobility and make it as inclusive as possible. However, it is important that you ask your institution how much budget they have allocated, how much is still available and agree with them on the exact amount before you go abroad.

Contact your international office or your inclusion office at your home institution. They are the best informed to help you and support you throughout the process. You can also contact the inclusion and international office of a university you would like to study at (= host institutions). Their contacts can be found at the institutions page.

Yes. Get in contact with your local ESN section or student union to ask how they can support/help you:

• Find your local ESN section 
• Find your local student union 

• Ministry for Education role: representatives from Ministries of the European Higher Education Area (EHEA) can edit and keep up-to-date their respective national country page. A maximum of two accounts per Ministry can be assigned.
• National Agency/National Erasmus+ Office role: representatives from National Agencies (NA) and National Erasmus+ Offices (NEO) can edit and keep up-to-date their respective page. A maximum of two accounts per NA/NEO can be assigned.
• Higher Education Institutions role: representatives from higher education institutions in the EHEA can edit and keep up-to-date their respective institution page. Only one account per institution can be assigned. It is up to the institution to decide which department/contact person is the best suited for maintaining the page. whether the best suited department for maintaining the page up-to-date is a representative from the international office, inclusion office or something else.

Accounts for the various roles can be created at this page and you can follow the instructions there. Some info will be requested in order to proceed later on with the validation. Once the account is validated from our side (it can take a few working days), you will receive your credentials to access the platform. If this does not work, please get in touch with [email protected] and we will do our best to help you.

The account holders of Ministries of Education, National Agency/National Erasmus+ Office and Higher Education Institutions are able to edit their own respective pages.

If you don’t remember your password, you can request a new one by following this link and using the email you provided when registering.

If you don’t have access to that email anymore, unfortunately we cannot change the current one for your new email address, you can get in contact with the provider of the previous email to recover it if you are still linked to the institution you represent. For any other questions, please get in touch with [email protected]  and we will do our best to help you.

If you are a representative of a Ministry of Education or National Agency/National Erasmus+ Office, you are able to edit your own respective page. Go to your respective page and on the right side it says “Are you a ministry representative? You can login/register to edit this page.” or “Are you a National Agency/National Erasmus+ Office representative? You can login/register to edit this page.” Click on the link and follow the instructions.

If you are a representative of a Higher Education Institution, you can edit your own page. Go to your institution’s page and on the right side you will find “Login/register to edit this page”. Click on the link and follow the instructions.

 It may be that the official name of the institution is different in English and the local language. Try to search for the version in the local language, for example Universiteit Gent instead of University of Ghent. If you do not know the name in the local language, try to use the “map search” instead by zooming on the map of Europe to find the institution you are looking for.

All the institutions have been created by using the list from the European Higher Education Area.

Please get in touch with [email protected] and we will see what we can do.

You can find information about this in this document.

All information is stored according to the GDPR. You can read more about this here.

If you are a representative of a Ministry of Education, National Agency/National Erasmus+ Office or a Higher Education Institution, you are able to edit your own respective page. You can create your account at this page and follow the instructions there.

If you are in none of the above-mentioned categories, but still have spotted a mistake, please get in touch with [email protected] and we will do our best to help you.

Right now we don’t have a public API to be used for integrating our data into other services. In the future we might be able to develop that service, but we don’t have yet any timeline. Please write to us at [email protected] to know exactly what you need and how we can proceed.

That sounds great! Please write to us at [email protected] to see how we can collaborate and how to integrate both datasets.

For the moment the platform is restricted to the 48 countries composing the European Higher Education Area.

Send an email to [email protected] and we will do our best to help you.